Support

Frequently Asked Questions

abcloft.com - FAQ

Frequently Asked Questions

Find answers about our Bedding, Blankets, Quilts, and Pillow Covers. If you need more help, contact our support team at any time.

What materials are used in your Bedding, Blankets, Quilts, and Pillow Covers?

Our products use high-quality fibers chosen for softness, durability, and easy care. Bedding options include 100% long-staple cotton fabrics such as percale or sateen; blankets and quilts may feature cotton, cotton blends, or plush microfiber fills; pillow covers use tightly woven cotton or premium blends. Specific materials are listed on each product page.

How do I choose the right size for Bedding and Blankets?

Sizes correspond to standard bed and throw dimensions. Start by measuring your bed or the space you want to cover, then refer to the product's size chart to select the correct option. If you’re between sizes, consider sizing up for a looser drape or layering with additional bedding.

What is your shipping policy and how long does delivery take?

We ship within 1–3 business days of order confirmation. Delivery times depend on your location and chosen service. Domestic standard shipping typically arrives in 3–7 business days, with expedited options available. Free shipping may apply on qualifying orders. International shipments can take longer depending on customs processing.

What is your return and exchange policy?

If you’re not completely satisfied, you can return most eligible items within 30 days of delivery in their original, unused condition with tags attached. To start a return, visit your order history and follow the return steps. Refunds are issued to the original payment method after the return is processed. Custom or monogrammed items may be excluded from returns.

How should I care for my Bedding, Blankets, Quilts, and Pillow Covers?

Care instructions vary by product. In general, machine wash cold on a gentle cycle, tumble dry low or lay flat to dry, and avoid bleach. Dryers with high heat can cause shrinkage or damage. Always check the product label for exact care guidelines.

Do you offer custom or personalized options?

Yes. We offer custom sizes and optional monogramming or embroidery on select Pillow Covers and Quilts. Availability depends on the product and order quantity. Contact our support team with your size, thread color, and deadline to receive a quote.

Can I track my order?

Yes. After your order ships, you’ll receive a tracking number by email and in your order history. You can use the tracking link to monitor delivery progress.

Do you offer wholesale or bulk discounts?

We offer wholesale options for retailers and bulk discounts for large orders. For pricing and terms, please contact our sales team with details about your business and required quantities.

Theme